Cancun Airport Transportation - Cancun Airport Transfers & Shuttle Services

ARRIVAL TIPS

To speed up the Mexican Immigration and Customs procedures please have all required forms filled out prior to your arrival to the Cancun International Airport. (Your Airline will provide these forms). Once clearing immigration, proceed directly to the luggage claim area to get your luggage, and then proceed through the customs checkpoint

WARNING:

After you clear customs you probably will be approached by numerous solicitors in your way to the exit door trying to divert you from leaving the arrival gate, sometimes they request you to show them your passport or your transportation voucher. Under no circumstances, DO NOT stop and talk to these Information/Transportation solicitors as they will take up 30 minutes of your time peddling off tours, invitations to time share presentations or non requested information which only leads you to false promises and the most important, loss of your transportation service.

Also you will note a lot of people shouting loud from their booths the word "taxi", do not approach to them to ask about your transportation since they will try to sell their own tickets at higher prices, the could tell you that "They are not here", "Don't know this company", "They just left", "They asked me to take care of you", do not pay attention and keep walking, after you leave the exit door you will see people holding signs, our representative will be there. In case you are not able to find him go to your service voucher and from any public phone dial the local 1-800 number that we provided after your reservation was confirmed.

Terminal 2.- You will be picked up at the airport right after you pass the exit door, there is a small corridor in "Y" shape, usually our representative is standing to the right side behind a metallic fence just in front of the Restaurant named "Meeting Point", he will be holding a sign with your name printed on it.

Terminal 3.- Just pass the unique exit door and you will see an ample area where all the travel representatives are waiting for their customers, our representative will be in that area holding a sign with your name printed on it.

We have a 60 minutes frame of time to wait for you after your flight has landed so please do not delay inside the terminal.

If you some reason you can't locate our representatives at the airport, get any public phone and dial the local 1-800 number that we provide to all of our customers in the service confirmation.