Cancun International Airport

A.- You are coming to a foreign country and for your safety you need to know who is handling your transportation service in case of an unforeseen issue. If you hire a public transportation service you will never know the real name of the driver and if the hired service is provided by a legal company or by the ones commonly called pirates, often not insured or using old vehicles. With us everything is stored in a master database where we record the vehicle number, plates, driver´s name, time departing the airport, drop off time at the hotel, etc. Remember is always better to pre-arrange your ground local transportation when you travel abroad.

A.- No, our rates are lower, this is because we work on pre-booked reservations basis only and we don't have to pay expensive parking fees and fixed location rent, this allow us to offer better prices and superior quality services than the regular transportation vehicles at the airport.

A.- Yes, you can call from the USA at this number: 1-866-259 3968, when make a reservation we also provide a domestic 1-800 number for you to call us from Mexico.

A.- Yes, after each service every vehicle is carefully revised and if there was any article forgotten on board it is reported immediately to the operation's manager. If you forget something inside the vehicle we can send it to you via Fedex or DHL, you'd have to pay the expenses of the parcel delivery service.

A.- Absolutely, before we hire any member of our staff they need to pass several tests and present sufficient personal information about them, we request federal driver's license which is not easy to get, no criminal records certificate issued by the police, anti-doping tests and three referral letters issued by local companies. All of our vehicles are fully insured and our drivers are bonded.

A.- The first step is select your destination on the left menu and fill up the instant quotation form to display the prices and availability, on the screen displayed you will find the menu to make a reservation online or if you wish to go to our easy reservation guide page please click here!

A.- Yes we do have license to operate in the two airport terminals and have federal plates to transport passengers in all of Mexico's roads. Our companies are bonded and all of our vehicles count with effective insurance policies, applicable permits and licenses. See a valid permit sample. .

A.- Yes, we can do that upon request. We grant up to 15 minutes waiting at no additional cost but if it takes more time than that, a fee is applicable. The free 15 minutes offer is applicable only at convenience stores on the way from the Airport to your hotel. See the convenience stores & super markets map. If you wish to go to Sam's Cub, Wal-Mart or Costco located in downtown Cancun or Playa del Carmen you need to request a quotation for that service, this is because 15 minutes are not enough time to shop in a super market. Please click here to request a quotation.

A.- If you have confirmed a round trip service it is not necessary to do that since we have an electronic scheduler that reminds us your service until it has been completed, when make a reservation we issue an electronic voucher online with your service information, that information is the same that the operation's manager have. However if you feel more comfortable, contact us by phone to double check your return service.