Cancun Airport Transportation

FAQ

Frequently Asked Questions
 

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I prefer to pay for the service when arrive to Cancun, can I do that?
A.- Yes, you can pay with cash or credit card, when you arrive in Cancun, you can give your credit card to the driver, and he will call the main office to process the charge.

I don't want to pay with PayPal, do you have any other method to take my debit or credit card?
A.- Yes, you can pay with Visa, Master Card, Discover and American Express. When you receive your service voucher, you can pay through the internet or call us to give your credit card information to our reservation agent, he will process the charge and send you a receipt.

How do I make a reservation ?
A.- Go to the main page, navigate until you find the type of services needed, select it, enter the hotel name and number of passengers, an instant quotation will be displayed on the screen, and you are ready to make the booking.

Are you licensed to operate this service at the airport?
A.- Yes, we have a license to operate in all airport terminals and federal plates that allow us to transport passengers on all Mexican roadways. Our organization is bonded, and all of our vehicles have proper insurance policies, permits, and licenses.

While in Cancun or the Mayan Riviera do I need to call you to reconfirm my return service to the airport?
A.- It is not required to do so if you have confirmed a round-trip service. We have a computerized scheduler that keeps track of your service until it is completed. We send you an electronic voucher with your service information when you make a reservation. That information is also available to the operation's manager. If you like, you can contact us by phone to double-check your return service. The local 1-800 number can be found on your service coupon. We always send an email reminder the day before your service.

 
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