Cancun Airport Transportation

FAQ

Frequently Asked Questions
 

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We are travelling to Cancun within the next 6 months, Can I make a reservation now?
A.-Yes, we can accept your reservation whether you come over in the next six months or next year. Reservations can be made up to 36 months in advance.

Does your drivers speaks English?
A.- Most of our drivers speak good English, while the remainder only know basic English, but they will understand what you want if you talk gently to them. The reservation staff and the operation's manager understand English fluently, so if you have any problems in Cancun, please contact us and we will take care of the matter.

Do you have children seats?
A.- Upon request and subject to availability, forward-facing car seats and booster seats are available. Car seats for children aged one to five years, as well as booster seats for children aged six and up, are counted. Please keep in mind that while the car seats are free, they are subject to availability and we cannot guarantee that you will have them on the day of your service; this will depend on the number of services that we handle on the day of your service. Please follow this link to learn how to secure a car seat: CAR SEATS GUARANTEED

Is the tip to the driver included in your published prices?
A.- No, tipping your driver is optional and not included in the quoted fee. You can tip him if you believe he deserves it based on the service you received. Local and federal taxes, fuel, insurance, and airport fees are all included in the price.

Do you rent your vehicles per hour or for private excursions?
A.- Yes, we are able to rent out our vans for a minimum of three hours. We can also arrange a private tour for you if that's what you'd like. In both scenarios, we offer the driver.

Can you transport handicapped people?
A.- That is something we can do. On request, we have a metallic wheel chair ramp. We can also remove certain seats from our vehicle for an additional fee to allow those unique folks to travel more comfortably.

 
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