{"id":17,"date":"2026-03-05T06:55:15","date_gmt":"2026-03-05T13:55:15","guid":{"rendered":"http:\/\/www.cancuntransfers.com\/faq\/?p=17"},"modified":"2026-03-05T06:55:19","modified_gmt":"2026-03-05T13:55:19","slug":"how-to-locate-our-staff-at-the-airport","status":"publish","type":"post","link":"https:\/\/www.cancuntransfers.com\/faq\/how-to-locate-our-staff-at-the-airport\/","title":{"rendered":"How to locate our staff at the Cancun International Airport"},"content":{"rendered":"\n<p> <i class=\"fas fa-home\"><\/i> <a href=\"https:\/\/www.cancuntransfers.com\/faq\/\" title=\"\">FAQ Home<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"200\" src=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/08\/airport-staff.jpg\" alt=\"Cancun airport greeter\" class=\"wp-image-35\" srcset=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/08\/airport-staff.jpg 700w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/08\/airport-staff-300x86.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p><strong>Arrival Process at Cancun Airport: A Step-by-Step Guide<\/strong><\/p>\n\n\n\n<p>After you have passed through immigration, claimed your luggage, and cleared customs, proceed to the exit corridor. Once you exit the terminal, you&#8217;ll see various receptionists holding signs. Look for our airport representative or driver with a &#8220;<strong>VAN TRAVEL<\/strong>&#8221; sign, as indicated in your service voucher. It is important to note that you should <strong>avoid the FAMILY AND FRIENDS exit door<\/strong>, as our driver will not be stationed there.<\/p>\n\n\n\n<p>For your convenience and safety, all transportation services must be pre-booked online via our bookings center. Please be aware that <strong>no services can be hired directly at the airport<\/strong>. You can make a boooking using this link: <a href=\"https:\/\/www.cancuntransfers.com\" title=\"\">Book Here!<\/a><\/p>\n\n\n\n<p><strong>Arrival Tips:<\/strong><\/p>\n\n\n\n<p>If you experience any delays, our team may reach out via text, WhatsApp, or phone.<br><br>Complete all necessary electronic forms before arriving at Cancun International Airport to expedite Mexican Immigration and Customs procedures.<\/p>\n\n\n\n<p>After clearing immigration and customs, follow the signs to the &#8220;Ground Transportation Services and Taxis&#8221; area, where our staff will meet you.<\/p>\n\n\n\n<p>Our representatives are usually stationed at the AIR MARGARITA VILLE BAR in Terminal 3 and THE WELCOME BAR in Terminals 2 and 4.<\/p>\n\n\n\n<p>Upon arrival, turn on your phone and enable roaming so our staff can contact you in case of delays.<\/p>\n\n\n\n<p><strong><em>See more detailed information and tips on how to meet our people at the airport. <a href=\"https:\/\/www.cancuntransfers.com\/driver-location-cancun-airport\/\" title=\"\">Go Here!<\/a><\/em><\/strong><br><\/p>\n\n\n\n<p><strong>Watch This Quick Video Guide to Learn the Cancun Airport Meeting Procedure<\/strong><\/p>\n\n\n\n<p>Watch this quick video guide to easily navigate the meeting procedure at the Cancun Airport terminals. Whether you&#8217;re arriving at Terminal 2, Terminal 3, or Terminal 4, this guide will show you how to meet your driver stress-free. Learn step-by-step instructions and important details to ensure a smooth experience upon arrival.<\/p>\n\n\n\n<figure class=\"wp-block-vimeo-create aligncenter vimeo-create__video-container\"><div style=\"width:100%\"><iframe class=\"vimeo-core-video\" loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/1012886940?autopause=true&amp;autoplay=false&amp;background=false&amp;byline=false&amp;controls=true&amp;dnt=true&amp;loop=false&amp;muted=false&amp;pip=false&amp;playsinline=true&amp;portrait=false&amp;responsive=true&amp;speed=false&amp;title=false&amp;transparent=false\" width=\"1920\" height=\"1080\" frameborder=\"0\" allowfullscreen title=\"Van Travel Airport Guide\" style=\"max-width:100%;width:100%;height:100%;aspect-ratio:1920 \/ 1080\"><\/iframe><\/div><\/figure>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" alt=\"\" class=\"wp-block-jetpack-slideshow_image wp-image-841\" data-id=\"841\" src=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/margarita_ville_T3.webp\" srcset=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/margarita_ville_T3.webp 800w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/margarita_ville_T3-300x169.webp 300w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/margarita_ville_T3-768x432.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" alt=\"\" class=\"wp-block-jetpack-slideshow_image wp-image-842\" data-id=\"842\" src=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_domestic.webp\" srcset=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_domestic.webp 800w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_domestic-300x169.webp 300w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_domestic-768x432.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" alt=\"\" class=\"wp-block-jetpack-slideshow_image wp-image-843\" data-id=\"843\" src=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_inter.webp\" srcset=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_inter.webp 800w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_inter-300x169.webp 300w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t2_inter-768x432.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" alt=\"\" class=\"wp-block-jetpack-slideshow_image wp-image-844\" data-id=\"844\" src=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t4_inter.webp\" srcset=\"https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t4_inter.webp 800w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t4_inter-300x169.webp 300w, https:\/\/www.cancuntransfers.com\/faq\/wp-content\/uploads\/2024\/09\/welcome_bar_t4_inter-768x432.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-small-font-size\">Useful Cancun Tips pages: |\u00a0<a title=\"\" href=\"https:\/\/www.cancuntransfers.com\/cancun-essential-travel-tips.php\">Get Ready for Your Vacation\u00a0<\/a>|\u00a0<a href=\"https:\/\/www.cancuntransfers.com\/faq\/visa-entry-requirements-mexico\/\">Passport &amp; Visa<\/a>\u00a0|\u00a0<a href=\"https:\/\/www.cancuntransfers.com\/faq\/useful-cancun-tips\/\">Cancun Tips<\/a>\u00a0|<\/p>\n<\/blockquote>\n\n\n\n\n\n<p><\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;17&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;4&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (4 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;How to locate our staff at the Cancun International Airport&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (4 votes)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pass through customs, claim your luggage and go to the exit door hallway. As you leave the gate, you&#8217;ll notice more receptionists waiting for other passengers..<\/p>\n","protected":false},"author":1,"featured_media":35,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[10,11],"class_list":["post-17","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cancun-airport-transportation","tag-driver","tag-driver-location"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to locate our staff at the Cancun International Airport - Cancun Airport Transfers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cancuntransfers.com\/faq\/how-to-locate-our-staff-at-the-airport\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to locate our staff at the Cancun International Airport - Cancun Airport Transfers\" \/>\n<meta property=\"og:description\" content=\"Pass through customs, claim your luggage and go to the exit door hallway. 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