Articles in this category Locating our staff at the Cancun Airport Pass through immigration control, claim your bags, customs, and go to the exit door hallway. When you exit the building, you will Car Seats & Booster Seats Forward-facing car seats, infant seats and booster seats are available upon request. Keep in mind that this service is provided for free because it is subject to availability. Many passengers travelin... Cancellation & Refund Policy All services reserved and confirmed via electronic means (e.g., social media platforms, email, WhatsApp, or webpages) are subject to our cancellation, refund, and no-show policies.Arrivals.- If you ca... AirBnB Transportation If you need transportation to an AirBnb property, we suggest you to visit this link to get an instant quotation and eventually make a reservation: AirBnb Transportation Private & Shared Shuttle All the services that Cancun Transfers offers are private. No other people on board of the vehicle assigned to your service. Shared shuttle service is not available with our company. Methods of Payment Accepted We honor PayPal, Visa, Master Card & American Express. Cancellation Procedure You have the option to cancel your reservation at any time. If you paid in advance for the service, you will be refunded if your booking fits our cancellation rules.To cancel the reservation, enter th... Flights Delayed or Cancelled We will check with your airline to see if your flight is on time. If it is delayed, we will know when it will arrive. If it is delayed, we will update your reservation and wait for you. If your flight... Checking a booking online If you want to check your reservation online, you can do so automatically. Look for the link MY BOOKINGS at the top of all CancunTransfers.com pages, click on it, and enter your access credentials. Th... Transportation from Tulum Airport (TQO) We do not provide transportation to or from the new Tulum airport (TQO). We are situated in Cancun and only provide transportation from the Cancun International Airport (CUN) to any hotel in the Cancu...