My family recently travelled to Cancun for a wedding and used Van Travel for our trips between the airport & resort. All of the staff we interacted with were punctual, professional, and friendly. We especially appreciate our driver Rogelio's attention to safety while driving- he even provided & set up a car seat for our toddler. We highly recommend using this service.
I highly recomend this company. Very professional driver (Luis) who spoke excellent English. As it took almost 3 hours to clear customs on arrival and there was complete chaos with that, I wasn't able to connect with my driver and ended taking a taxi. It wasn't the fault of the driver or Van Travel ... but they refunded my fare without me asking for that. So, a good company to deal with.
I have used Van travel many times and highly recommend it. They communicate well and are easy to find at the airport. They are very organized. Drivers are punctual and friendly.
I highly recommend using Van Travel. They are very reasonably priced, they are punctual, friendly, easy to find at the airport, and are very communicative over email. We took the luxury car which was a Cadillac SUV. It was a very comfortable ride. On the ride back to the airport I appreciated that the driver arrived a few minutes early so weren't at all stressed about getting to the airport on time. This was my first visit to Cancun and I will definitely be using them again for airport transfers and other excursions.
This was a great service, on time, no stress ! It was a nice ride. Would use it again!
My friend and I just stayed at a condo in Playa Del Carment and we used Van.Travel for our transfer to the condo and back to the airport. We have used Van.Travel several times now and I highly recommend them. Their communication is excellent and they are always on time usually being a few minutes early. I am always happy with their service. On this most recent trip we had Freddie as our driver from the airport to the condo and Joel was our driver from the condo back to the airport. Both gentlemen were excellent and friendly. We will definitely use Van.Travel again when we travel in September.
This is to express gratitude to the entire van.travel team. We recently got married on the Mayan Riviera, and they arranged for transportation from and to the Cancun Airport, as well as to our hotel and wedding location. Nothing went wrong. They paid close attention to every aspect. We are quite satisfied with the service we received. Customer service is excellent, vans are clean and well-maintained, staff is courteous, and drivers are always on time. This company comes highly recommended from me.
Es war das erste Mal, dass ich den Van-Transportdienst in Anspruch genommen habe, und ich bin sehr zufrieden und dankbar für ihre Unterstützung. Ihr Kundenservice ist hervorragend; Es hat meine Erwartungen weit übertroffen und der Transportservice verlief einwandfrei und pünktlich. Vielen Dank, dass Sie meine Familie und mich transportiert haben. Sehr guter Service.
Top notch service. Punctual, professional and easy. Would book again in a flash. The private service was in an Escalade which was super cool too.
I took my daughter on a trip to Cancun for her 16th Birthday. Along the way, I started pointing out to her what "good service" vs "excellent service" looks like. Both our pick-up and drop-off were great, but there is something about our hotel pick-up driver that stands out the most. We received a text from dispatch center letting us know why Leo may be late and our driver Leo Sosa was so apologetic about being 5 minutes late that I had to point out to my daughter that's why I was rushing her to be at the front on-time. To all the staff at Van Travel, Thank you for making the last part of our journey from Cancun a memorable one! As a return customer thank for for continue to provide us an excellent ride from and to CUN airport.
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